Our Values

Petwell Club is a values-and-mission-first organization. We are dedicated to improving the lives of pets and pet families.

Integrity

We are always honest, transparent, and maintain the highest ethical standards.

Teamwork

We value our customers, employees, partners, and stakeholders, and all pets and understand that we can achieve more by working together.

Accountability

We take our responsibilities seriously and are committed to delivering on our promises. We strive to exceed your expectations.

Delivery

We are committed to delivering excellence with responsibility and reliability.

Innovation

We relentlessly pursue new ideas and opportunities. We're not afraid of failure - we see it as a stepping stone on the path to success.

Compassion

We care about pets and their families and always strive to improve their well-being.

Continuous Improvement

We're committed to constantly improving ourselves, our products, our company, and our communities.


We are not perfect, but we take our values seriously.

We promise you as a part of our extended pet family that we will do our absolute best to deliver the highest quality products and to operate within our value system always.

We're excited to help you on your pet's wellness journey and we look forward to hearing about how your pets are doing!